The settings screen now speaks 20 more languages, and the dashboard link no\nlonger points at a page that was removed. Includes the 1.0.2 security update.<\/p>","1.0.2":"
Security update. The API host is now pinned to chatixy.com over HTTPS and can\nno longer be changed by a settings submission. Update recommended for all sites.<\/p>","1.0.1":"
The settings page now reports accurately when your plan or trial is not active\nyet (instead of claiming the chat is live), and links new users to account\ncreation.<\/p>","1.0.0":"
First public release of the official Chatixy AI Support Agent plugin.<\/p>"},"ratings":[],"assets_icons":{"icon-256x256.png":{"filename":"icon-256x256.png","revision":3655320,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3655320,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3655320,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3655320,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.1","1.1.0","1.1.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3655320,"resolution":"1","location":"assets","locale":"","width":1280,"height":800}},"screenshots":{"1":"Settings \u2192 Chatixy AI Support Agent - click \"Connect with Chatixy\" for a one-click\nsetup, or paste your widget key. Once connected it shows \"Connected to \u00abyour\nbot\u00bb. Your AI support agent is live.\""}},"plugin_section":[],"plugin_tags":[191735,2364,2369,2379,286],"plugin_category":[41],"plugin_contributors":[269813],"plugin_business_model":[],"class_list":["post-335031","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-woocommerce","plugin_category-communication","plugin_contributors-chatixy","plugin_committers-chatixy"],"banners":{"banner":"https:\/\/ps.w.org\/chatixy-ai-customer-service-chat\/assets\/banner-772x250.png?rev=3655320","banner_2x":"https:\/\/ps.w.org\/chatixy-ai-customer-service-chat\/assets\/banner-1544x500.png?rev=3655320","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/chatixy-ai-customer-service-chat\/assets\/icon.svg?rev=3655320","icon":"https:\/\/ps.w.org\/chatixy-ai-customer-service-chat\/assets\/icon.svg?rev=3655320","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/chatixy-ai-customer-service-chat\/assets\/screenshot-1.png?rev=3655320","caption":"Settings \u2192 Chatixy AI Support Agent - click \"Connect with Chatixy\" for a one-click\nsetup, or paste your widget key. Once connected it shows \"Connected to \u00abyour\nbot\u00bb. Your AI support agent is live.\""}],"raw_content":"\n
Chatixy adds an AI customer support chat<\/strong> to your WordPress site that\nactually knows your business: it is trained on your own website content and\nknowledge base<\/strong>, answers visitor questions instantly in 20+ languages<\/strong>, and\nhands the conversation to a human the moment it gets out of its depth.<\/p>\n\n This official plugin puts that widget on your site with zero code<\/strong>:<\/p>\n\n Chatixy is built by an EU company with a GDPR-first mindset: visitor chats are\nprocessed only to answer them, and you can delete conversation data at any\ntime. See the privacy policy for details.<\/p>\n\n You need a Chatixy account (https:\/\/chatixy.com). Chatixy is a paid\nsubscription (flat plans from EUR 19\/month, no per-seat or per-resolution\nfees, and every plan includes a 7-day free trial); this plugin is the\nconnector and is free and GPL-licensed. Pricing, plans and billing are managed\nin your Chatixy dashboard, not in WordPress.<\/p>\n\n This plugin connects to Chatixy (https:\/\/chatixy.com), the AI chat service it\nis a client for:<\/p>\n\n No data is sent to Chatixy until you add your widget key. Once the widget is\nlive, visitor chat messages are processed by Chatixy to generate replies. Your\nuse of the service, and how that data is handled, is governed by Chatixy's terms\nand privacy policy:<\/p>\n\n Chatixy is not a rule-based bot and not a bring-your-own-AI-key plugin. It is\na hosted customer-service product: the AI is trained on your website and\nknowledge base, conversations escalate to a real team inbox, and a help\ncenter and ticketing come with it. The plugin is just the one-click connector.<\/p><\/dd>\n Yes. In the Chatixy dashboard you add your site and it crawls your pages\n(plus any docs you upload) into a knowledge base. The bot answers from that\ncontent and says so when it doesn't know - it doesn't invent answers.<\/p><\/dd>\n Yes. Visitors can ask for a person, and the bot escalates on its own when it\ncan't help. Conversations land in a shared inbox in the Chatixy dashboard,\nwhere your team replies in the same chat thread.<\/p><\/dd>\n Yes. WooCommerce runs on WordPress, so the same plugin works on your store,\nand the crawler reads your product pages so the bot can answer product\nquestions.<\/p><\/dd>\n Two different things, both covered:<\/p>\n\n If your language is missing, or you would improve a wording, you can suggest\ntranslations at https:\/\/translate.wordpress.org\/projects\/wp-plugins\/chatixy-ai-customer-service-chat\/<\/p><\/dd>\n In your Chatixy dashboard under Assistants<\/strong>. Open an assistant, go to its\ninstall screen, and copy the 64-character key. You can also paste the whole\nembed snippet - the plugin extracts the key for you.<\/p><\/dd>\n No. The widget loads asynchronously in the footer and never blocks your page.<\/p><\/dd>\n Use the Chatixy is built by an EU company with a GDPR-first approach: chats are\nprocessed to answer your visitors, data processing is documented in the\nprivacy policy and DPA, and you can delete conversation data. If you run a\nconsent banner, you can load the widget after consent with the\n chatixy_should_render filter.<\/p><\/dd>\n The plugin itself is free and GPL-licensed - it is the connector. To use it you\nneed a Chatixy account, which is a paid subscription (flat plans from EUR 19\/month\nand every plan includes a 7-day free trial). Pricing, plans and billing are\nmanaged in your Chatixy dashboard, not in WordPress. There is no free tier -\nin exchange, pricing is flat and predictable: no per-seat fees and no\nper-resolution fees.<\/p><\/dd>\n\n<\/dl>\n\n\n\n
What the chatbot can do<\/h4>\n\n
\n
External services<\/h3>\n\n
\n
https:\/\/chatixy.com\/api\/v1\/integrations\/connect\/exchange<\/code> for your\nwidget key.<\/li>\nhttps:\/\/chatixy.com\/api\/v1\/widget\/verify\/<your-key><\/code>\nto confirm your widget key is valid and show the connected bot's name.<\/li>\nhttps:\/\/chatixy.com\/source\/<your-key>.js<\/code>,\nthe widget loader, which renders the chat for your visitors.<\/li>\n<\/ul>\n\n\n
\n
chatixy-ai-customer-service-chat<\/code> folder to \/wp-content\/plugins\/<\/code>, or install via\nPlugins \u2192 Add New \u2192 Upload Plugin<\/strong>.<\/li>\n\n
How is this different from a generic chatbot plugin?<\/h3><\/dt>\n
Does the AI really learn my website?<\/h3><\/dt>\n
Can a human take over the conversation?<\/h3><\/dt>\n
Does it work with WooCommerce?<\/h3><\/dt>\n
What languages does it support?<\/h3><\/dt>\n
\n
Where do I find my widget key?<\/h3><\/dt>\n
Will it slow down my site?<\/h3><\/dt>\n
How do I hide the chat on certain pages?<\/h3><\/dt>\n
chatixy_should_render<\/code> filter and return false<\/code> for those views.<\/p><\/dd>\nIs it GDPR compliant?<\/h3><\/dt>\n
Is this plugin free? Do I need a paid account?<\/h3><\/dt>\n
1.1.1<\/h4>\n\n
\n
1.1.0<\/h4>\n\n
\n
1.0.2<\/h4>\n\n
\n
1.0.1<\/h4>\n\n
\n
1.0.0<\/h4>\n\n
\n