Title: Simple Support Tickets
Author: susheelhbti
Published: <strong>14 rugsėjo, 2021</strong>
Last modified: 10 gegužės, 2026

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Ieškoti įskiepiuose

![](https://s.w.org/plugins/geopattern-icon/aistore-support-ticket.svg)

# Simple Support Tickets

 Autorius [susheelhbti](https://profiles.wordpress.org/susheelhbti/)

[Parsisiųsti](https://downloads.wordpress.org/plugin/aistore-support-ticket.zip)

 * [Informacija](https://lt.wordpress.org/plugins/aistore-support-ticket/#description)
 * [Atsiliepimai](https://lt.wordpress.org/plugins/aistore-support-ticket/#reviews)
 *  [Diegimas](https://lt.wordpress.org/plugins/aistore-support-ticket/#installation)
 * [Kūrimas](https://lt.wordpress.org/plugins/aistore-support-ticket/#developers)

 [Pagalba](https://wordpress.org/support/plugin/aistore-support-ticket/)

## Aprašymas

 1. Support Tickets
     Users can submit support tickets from the front end. Admins manage
    and reply from the backend.
 2. Email notifications
     Automatic email notifications are sent when tickets are created
    or replied to.
 3. Restricted access
     Users see only their own tickets. Admins see all tickets.
 4. Multiple categories
     Tickets can be categorised as Disputed, Support, or Other.
 5. Live Chat
     Admins can use the Live Chat panel for real-time replies on a ticket.

## Diegimas

 1. Upload the plugin folder to `wp-content/plugins/`
 2. Activate through the Plugins menu in WordPress.
 3. Go to Support Tickets  Settings in the admin menu.
 4. Create three pages with the following shortcodes and select them in Settings:
 5.  * [sst_add_support_ticket] — ticket submission form
     * [sst_list_support_ticket] — list of user’s tickets
     * [sst_ticket_details] — individual ticket detail

## Atsiliepimai

Įskiepis neturi atsiliepimų.

## Programuotojai ir komandos nariai

“Simple Support Tickets” yra atviro kodo programa. Prie jos sukūrimo prisidėję žmonės
surašyti toliau.

Autoriai

 *   [ susheelhbti ](https://profiles.wordpress.org/susheelhbti/)

[Išverskite “Simple Support Tickets” į savo kalbą.](https://translate.wordpress.org/projects/wp-plugins/aistore-support-ticket)

### Domina programavimas?

[Peržiūrėkite kodą](https://plugins.trac.wordpress.org/browser/aistore-support-ticket/),
naršykite [SVN repozitorijoje](https://plugins.svn.wordpress.org/aistore-support-ticket/),
arba užsiprenumeruokite [kodo pakeitimų žurnalą](https://plugins.trac.wordpress.org/log/aistore-support-ticket/)
per [RSS](https://plugins.trac.wordpress.org/log/aistore-support-ticket/?limit=100&mode=stop_on_copy&format=rss).

## Pakeitimų istorija

#### 1.1.0

 * Renamed plugin to Simple Support Tickets
 * Fixed: XSS via JavaScript injection of ticket_id parameter
 * Fixed: Stored XSS — replaced html_entity_decode with wp_kses_post
 * Fixed: SQL syntax error (duplicate AND) in front-end close-ticket query
 * Fixed: wp_users join used wrong column u.id  u.ID
 * Fixed: insert_id captured immediately after INSERT for correct ticket ID in emails
 * Fixed: meta http-equiv redirect inside ob_start replaced with wp_redirect + exit
 * Fixed: $_REQUEST replaced with $_POST in all POST handlers
 * Fixed: description column changed from varchar(100) to text
 * Fixed: esc_attr replaced with wp_kses_post for message HTML output
 * Fixed: wp_kses_post used for TinyMCE message/description fields instead of sanitize_text_field
 * Fixed: Capability checks added throughout (manage_options)
 * Fixed: Added ABSPATH guards to all PHP files
 * Added: Basic pagination on ticket list (20 per page)
 * Removed: Dead commented-out socket.io code
 * Removed: Hardcoded contact email from UI

#### 1.0.0

 * First release

## Metainformacija

 *  Version **1.2**
 *  Atnaujinta **prieš 2 mėnesiai**
 *  Aktyvių instaliacijų **Mažiau nei 10**
 *  Ištestuota iki **6.8.5**
 *  PHP versija ** 7.4 ar naujesnė **
 *  Kalba
 * [English (US)](https://wordpress.org/plugins/aistore-support-ticket/)
 * Žymos
 * [customer support](https://lt.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://lt.wordpress.org/plugins/tags/helpdesk/)
   [Support Ticket](https://lt.wordpress.org/plugins/tags/support-ticket/)[ticket system](https://lt.wordpress.org/plugins/tags/ticket-system/)
 *  [Daugiau](https://lt.wordpress.org/plugins/aistore-support-ticket/advanced/)

## Įvertinimai

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/aistore-support-ticket/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/aistore-support-ticket/reviews/)

## Autoriai

 *   [ susheelhbti ](https://profiles.wordpress.org/susheelhbti/)

## Pagalba

Turite pastabų? Reikia pagalbos?

 [Peržiūrėti pagalbos forumą](https://wordpress.org/support/plugin/aistore-support-ticket/)